Provision of Services Regulations 2009

Name: Michael Heaven & Associates Limited

Legal form: Limited company - limited by shares

Service: Chartered Certified Accountants

Main office and postal address: 47 Calthorpe Road, Edgbaston, Birmingham, B15 1TH

Telephone: +44 (0)121 456 1504

Fax: +44 (0)121 456 1127

Authorisation Scheme: Professional rules and code of conduct can be accessed on the website, www.accaglobal.com.

VAT number: GB 670 4606 41

General terms and conditions: A letter of engagement detailing our terms and conditions will be provided at the commencement of any engagement to which they apply.

Applicable law: English law, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matter arising from it.

Insurance: Our professional indemnity insurer is a combination of three syndicates and the policy is administered through Cavendish Munro Professional Risks Limited of International House, 1 St Katharine’s Way, London, E1W 1UN. The territorial coverage is worldwide excluding professional business carried out from an office in the United States of America or Canada and excludes any action for a claim brought in any court in the United States or Canada.

Complaints: Complaints can be made by contacting the Directors, either Mohammed Nahim or Martyn Allard. In the event of your not being satisfied by our response, you may also bring the matter to the attention of the Association of Chartered Certified Accountants. Details of any other dispute resolution procedure applicable to an engagement will be contained in the relevant letter of engagement.

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